Service Manager - Avali at MarBella Collection

Corfu, Peloponnese, Western Greece and the Ionian, Greece -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team-Building, Communication, Interpersonal Skills, Fine Dining Service Standards, Wine Pairing, POS Systems, Financial Reporting, Guest-Centric Mindset, Attention To Detail, Professionalism, Discretion

Industry

Hospitality

Description

Mar-Bella Collection: A family-owned group of four award winning five-star luxury hotels, dotted around the Ionian Sea in Greece & curated to suit the ever-changing needs of guests across different stages of their life. The iconic MarBella, perfect for families and multi-generational groups, the adults-only Nido, a Small Luxury Hotel of the World, and Avali, the latest addition to the Mar-Bella Collection portfolio are located on the island of Corfu. Elix is on the Ionian coast of mainland Greece and lays in a stunning location above Karavostasi beach between Parga and Syvota. Mar-Bella Collection is looking for a Service Manager to join our team. Key Responsibilities · Supervise and coordinate service staff across multiple outlets, ensuring compliance with resort standards and luxury service protocols. · Monitor guest feedback and implement improvements to enhance guest satisfaction. · Recruit, train, and motivate service staff to deliver exceptional hospitality, conducting regular performance evaluations and providing coaching. · Assist in budgeting, cost control, and revenue optimization while overseeing inventory management for service-related supplies. · Prepare and manage staff schedules to ensure optimal coverage for all service areas, balancing labor costs with operational needs. · Maintain consistency in presentation, service etiquette, and luxury experience across all outlets. · Prepare and manage staff schedules to ensure optimal coverage for all service areas, balancing labor costs with operational needs. · Maintain high standards of quality control, hygiene, and safety (HACCP). · Minimum 2 years experience in a similar role within a luxury hospitality environment. · Strong leadership and team-building skills. · Excellent communication and interpersonal abilities. · Knowledge of fine dining service standards and wine/beverage pairing. · Proficiency in POS systems and basic financial reporting. · Fluent in English (additional languages are a plus). Core Competencies · Guest-centric mindset with attention to detail. · Ability to work under pressure and manage multiple priorities. · High level of professionalism and discretion. Mar-Bella Collection offers: Competitive compensation package On-going training opportunities Accommodation ( if necessary) Meals within the premises Working uniform (and its cleaning) Join us and become part of MarBella Collection Team.

Responsibilities

The Service Manager will supervise and coordinate service staff, ensuring compliance with luxury service protocols and enhancing guest satisfaction. They will also assist in budgeting, cost control, and inventory management for service-related supplies.