Service Manager at Berman Auto Group

Niles, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

125000.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dealership Service Management, Leadership, Team Mentoring, Time Management, Organizational Skills, Communication, Interpersonal Skills, Automotive Service Operations, Profitability Strategies, KPI Monitoring, Customer Retention, Staff Training

Industry

Motor Vehicle Manufacturing

Description

Job Description Berman Star Nissan is looking for a Service Manager to add to the team! Location: Niles, IL Pay: $125,000/ annually (Commission Role - Total Shop GP, ROs, CSI + ELR) Must have Dealership Service Management Experience You will help plan, train, lead, and monitor the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives. We offer: Competitive PTO Policy Multiple Low-Cost Medical Insurance Options Low-Cost Dental, Vision & Life Insurance Options Short Term & Long Term Disability 401K Automotive Service & Sales Discounts Responsibilities: Oversee daily service department operations to ensure efficiency and profitability Lead and motivate a team of service advisors, technicians, and support staff Develop and implement strategies to increase revenue and customer retention Train and mentor team members to improve performance and service quality Ensure all service work meets manufacturer standards and customer expectations Hire and develop service advisors and technicians Address customer concerns promptly and professionally to resolve issues Monitor key performance indicators (KPIs) and adjust strategies to meet goals Qualifications 2 years of experience as a Dealership Service Manager Proven leadership ability to mentor and train team members Proficient time management and organizational skills Excellent communication and interpersonal skills Strong understanding of automotive service operations and profitability strategies Additional Information All your information will be kept confidential according to EEO guidelines. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Department: Berman Star Nissan

Responsibilities

Oversee daily service department operations to ensure efficiency, profitability, and 100% customer satisfaction. Lead, train, and monitor the performance of service advisors, technicians, and support staff to meet financial objectives.