COME AND JOIN ONE OF THE UK’S LARGEST INDEPENDENT PROVIDERS IN NEURO AND MENTAL HEALTHCARE. WE PROUDLY EMPLOY OVER 4000+ PEOPLE - NO MATTER WHAT YOUR EXPERIENCE, WE HAVE JOBS FOR EVERYONE.

We have an exciting opportunity for a Service Manager to join the Complex PBS Supported Living Services in Croydon.
The Service Manager will have responsibility for the Management of up to 8 Complex Supported Living placements’ within the Active Care Group Complex PBS Supported Living Service, delivering high-quality, person-centred services.
You will lead and manage the day-to-day service, managing the staff team and assessing & collaborating closely with the Operations Manager to ensure individuals live their best life.

• To ensure the correct application and monitoring of all relevant statutory legislation including the Health and Social Care Act, Mental Capacity Act, Health & Safety at Work Act, Care Quality Commission Regulations, the Care Act, Environmental Health and employment legislation.
• To ensure that appropriate systems, processes and staff are in place to maintain safety and wellbeing for the people we support and to achieve the required CQC standards of care and optimise outcomes for each individual.
• To support the Operations Manager to develop and maintain effective business relationships with potential referrers and commissioners to ensure the service remains at maximum occupancy levels.
• Ensure that all referrals are assessed and reports are formulated and forwarded to the relevant commissioners in partnership with the Commercial Team. To carryout assessments of individuals as an autonomous practitioner, including those with complex presentations and to use clinical reasoning skills, knowledge of evidence based practice and expertise to determine appropriate treatment plans utilising specialist skills.
• Direct the recruitment, supervision, and overall management of staff, ensuring a specially skilled PBS informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of the people we support.