Requisition No: 5049
Executive Division: Operations
Division: Western Health at Home
Program: Sub-Acute at Home
Department: ED Care Coordinators RAH
Enterprise Agreement: Allied Health Professionals (Victorian Public Sect
Job Function: Allied Health Professionals

Project:

• Location: Sunshine Hospital
• Employment Type: Fixed Term, Part Time - September 2025 until April 2026
• Salary: VB27

ABOUT THE ROLE:

Western Health is seeking a dynamic and experienced health leader to take on the pivotal role of Service Manager – ED Care Coordination, Rapid Allied Health & Psychology at Home. This position offers the opportunity to lead and influence innovative, patient-centred models of care across acute and community settings within one of Victoria’s most progressive health services.
As part of the Western Health at Home Division, this role provides strategic and operational oversight for a suite of integrated programs focused on improving patient flow, supporting timely and safe discharge from hospital, and preventing avoidable presentations and admissions.
Operating across our Footscray, Sunshine and Williamstown campuses, the Service Manager will lead a multidisciplinary workforce committed to delivering responsive, collaborative, and high-quality care in partnership with patients, families, and community providers.

KEY RESPONSIBILITIES:

• Provide operational leadership and workforce management across ED Care Coordination, Rapid Allied Health, and Psychology at Home services
• Oversee service planning, performance, budget and resource allocation
• Drive team development through supervision, coaching, training, and performance review
• Lead and support continuous improvement, innovation, and research initiatives
• Strengthen internal and external partnerships to enhance integration and continuity of care
• Ensure service delivery aligns with Western Health’s Best Care principles and organisational priorities