Service Manager - Edmonton, Callingwood at Fountain Tire

Edmonton, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Quality Assurance, Customer Service, Leadership, Service Estimation, Automotive Technical Knowledge, Interpersonal Skills, Communication, Business Ethics, Relationship Management

Industry

Retail

Description

Overview Fountain Tire Callingwood (6603 177 Street NW), is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction. What’s in it for you? Competitive compensation We take care of you and your family with our impressive health, dental and vision benefits A retirement savings plan with company matching to help you achieve your financial goals We will develop your skills and certifications with our excellent training Regular day shifts with the opportunity for money-making overtime Save your money with our staff discounts on tires, parts and mechanical services at all Fountain Tire locations The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store! As a Service Manager, your duties will include: Overseeing and managing mechanical and tire services Setting quality standards and maintaining the quality of all shop activities Ensuring completion of shop maintenance and repair work Addressing customer complaints and inquiries in a courteous, professional manner Advising technicians of work that must be completed Ensuring technicians compliance with company standards regarding quality, safety, and customer service Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers Maintaining the cleanliness of the shop Our ideal candidate has/is: 3-5 years’ experience as a Service Manager, Service Advisor providing Service Estimation or Automotive Service Technician Knowledge of mechanical services Effective leadership skills, with a strong focus on operations and business processes High level of integrity and accountability A customer service focus Ability to develop and maintain effective relationships with team members and customers Strong communication, and interpersonal skills Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements Flexible, patient, and calm when working with tight schedules Interested and qualified? Please apply on-line or in-store today.

Responsibilities

Manage the operations of the service department to drive productivity and ensure high quality assurance. Oversee mechanical and tire services while maintaining customer satisfaction and shop cleanliness.