Service Manager - Honda at Ciocca Management Company Inc

Hanover, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication Skills, Customer Service, Interpersonal Skills, Operational Excellence, Performance Targets, Automotive Service Processes, Computer Systems, Software Applications, Team Motivation

Industry

Retail

Description

Description Join Our Team as an Automotive Service Manager at Ciocca Automotive! Are you passionate about leading teams, delivering exceptional customer service, and driving operational excellence in the automotive industry? Ciocca Automotive, a trusted name in the automotive world, is seeking a dynamic and experienced Automotive Service Manager to join our growing team! About Us: At Ciocca Automotive, we pride ourselves on delivering top-notch automotive solutions and unparalleled customer experiences. With a commitment to excellence and a passion for innovation, we've established ourselves as a leader in the automotive industry. Our team is dedicated to providing the highest quality service and building lasting relationships with our customers. Role Overview: As an Automotive Service Manager at Ciocca Automotive, you will play a crucial role in overseeing our service department operations. You will lead a team of skilled technicians and service advisors, ensuring that our customers receive prompt, professional, and courteous service at all times. Your primary responsibilities will include: · Managing daily service operations to ensure efficiency and productivity. · Leading and motivating a team of service advisors and technicians to deliver exceptional results. · Providing guidance and support to service advisors in resolving customer inquiries and concerns. · Implementing and maintaining service standards to meet and exceed customer expectations. · Developing and implementing strategies to increase service department profitability. · Ensuring compliance with company policies, procedures, and safety standards. Qualifications: · Previous experience in automotive service management. · Strong leadership and communication skills. · Excellent customer service and interpersonal skills. · Proven ability to drive operational excellence and achieve performance targets. · Knowledge of automotive service processes, systems, and technologies. · Proficiency in computer systems and software applications. Why Join Us: At Ciocca Automotive, we offer a supportive and collaborative work environment where you can thrive and grow professionally. We provide competitive compensation, comprehensive benefits, and opportunities for advancement within the organization. Join us and be part of a team that is dedicated to excellence and committed to delivering the best automotive service experience to our customers. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Responsibilities

The Service Manager will oversee daily service department operations, ensuring efficiency and productivity while leading and motivating service advisors and technicians. Responsibilities also include implementing service standards and developing strategies to increase department profitability.