Location: Leicester, LE18 2BA
Shifts: Full-time, 37.5 hours per week (Monday to Friday, 9am–5pm)
Salary: Up to £34,500 per annum (dependent on experience)

ABOUT US

We are one of the largest adult social care providers in the UK, committed to delivering high-quality, person-centred support that helps individuals lead fulfilling and independent lives. With our Residential, Supported Living, and Complex Care services, we focus on inspiring people to achieve their goals and enhance their life experiences.
Recognised by The Sunday Times Best Places to Work 2024 & 2025, we foster a dynamic and inclusive environment where our colleagues thrive and grow.

ROLE OVERVIEW

As a Service Manager, you’ll play a pivotal role in leading and managing the operations of our services. You will ensure the delivery of high-quality care, create a supportive environment for the people we assist, and maintain effective relationships with families, professionals, and external stakeholders.
You’ll be responsible for overseeing the day-to-day management of our residential and supported living services in Wakefield, ensuring compliance with regulatory standards and fostering a positive and inclusive atmosphere. Your leadership will guide your team to provide person-centred support, enabling people to live independently and with dignity.

KEY RESPONSIBILITIES

• Manage and oversee the day-to-day operations of the service
• Lead, inspire, and develop a dedicated team to provide high-quality care
• Ensure compliance with CQC regulations and internal policies
• Maintain positive relationships with stakeholders, including families and external professionals
• Manage budgets, staffing, and resources efficiently to ensure sustainable performance
• Foster a culture of continuous improvement and high standards of care
• Promote a person-centred approach, ensuring the people we support achieve their personal goals