Overview The brand new “LAKEWEST FORD LINCOLN” are seeking a dedicated and experienced Service Manager to lead our automotive service department. The ideal candidate will possess a strong background in auto service management and dealership experience, with a passion for delivering exceptional customer service. This role involves overseeing service operations, managing a team of technicians, and ensuring that all automotive repairs and maintenance are performed to the highest standards.

SKILLS

• Strong dealership experience with a focus on auto service management.
• Proficient in automotive diagnostics and mechanical knowledge.
• Experience in vehicle maintenance, including oil changes, brake repair, transmissions, alignment, suspension, tire service, diesel engine repair, shocks & struts, and air brake systems.
• Background in auto body repair is a plus.
• Excellent customer service skills with the ability to handle cash transactions effectively.
• Strong communication skills for effective interaction with customers and team members.
• Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
• Familiarity with sales techniques related to automotive services. Join our team as a Service Manager where you can make an impact by leading our service department towards excellence while fostering a culture of teamwork and customer satisfaction.
  Job Type: Full-time
  Pay: $100,000.00-$130,000.00 per year

Benefits:

• Dental care
• Life insurance
• On-site parking
• RRSP match

Work Location: In person
Expected start date: 2025-09-0

• Manage daily operations of the service department, ensuring efficiency and productivity.
• Supervise and mentor service technicians, providing guidance and support as needed.
• Oversee customer service interactions, addressing concerns and ensuring satisfaction.
• Implement upselling strategies to promote additional services and products to customers.
• Conduct automotive diagnostics to identify issues and recommend appropriate repairs.
• Maintain accurate records of services performed, including auto estimating and service writing.
• Ensure compliance with safety regulations and company policies.
• Collaborate with sales teams to enhance overall dealership performance.
• Stay updated on industry trends, new technologies, and best practices in automotive repair.