SERVICE MANAGER - LEARNING DISABILITIES

Location: Split between two homes (15 beds in total) in Hazlemere and Gerrards Cross
Salary: £42,000
Contract Type: Full-Time, Permanent

JOIN THE FREMANTLE TRUST – WHERE QUALITY CARE COMES FIRST

Are you an experienced and passionate care professional ready to lead a high-performing team? Do you thrive on delivering exceptional standards and making a real difference in people’s lives? If so, we want to hear from you.
At The Fremantle Trust, we are seeking a dedicated Service Manager to lead one of our care services, ensuring the highest quality of care and support is provided in line with individual needs and regulatory standards.

ABOUT YOU

We are looking for someone who:

• Has previous experience managing a care service, with adults with learning disabilities.
• Holds or is willing to obtain the relevant qualifications and registration (e.g. Level 5 Diploma in Leadership for Health and Social Care).
• Possesses strong leadership and team management skills.
• Is highly organised and proactive with excellent communication abilities.
• Understands care legislation and regulatory requirements.
• Has a commitment to continuous improvement and person-centred care.

This list of duties and responsibilities is by not exhaustive, and the post holder may be required to undertake other relevant and appropriate duties as reasonably required. This job description is subject to regular review and appropriate modification.

ABOUT THE ROLE

As a Registered Manager, you will take overall responsibility for the effective day-to-day operation of the service. Your leadership will ensure that our residents and service users experience person-centred care that promotes dignity, respect, and independence.

KEY RESPONSIBILITIES

• Oversee care delivery and support systems to ensure positive outcomes for all individuals using the service.
• Monitor, audit and improve service performance, implementing corrective action as needed.
• Maintain professional registration and regulatory compliance as a Registered Manager.
• Lead and develop a motivated team through effective recruitment, training, and performance management.
• Implement policies, procedures and best practices that align with legal and regulatory frameworks.
• Manage budgets and resources effectively, with a focus on occupancy and income generation.
• Develop and deliver annual service plans in line with the Trust’s wider business objectives.
• Ensure facilities, buildings and grounds meet safety and maintenance standards.
• Act as the lead for Health and Safety, including full compliance with fire legislation.
• Promote the service positively to all stakeholders, including families, professionals, the Regulator and the local community.