Join the Leavens Auto Group as a Service Manager!
At Leavens Auto Group, we are passionate about the brand and providing our customers with an exceptional experience. We are currently seeking a skilled and motivated Service Manager to join our team. If you have a deep understanding of automotive systems, excellent leadership skills, and a commitment to customer satisfaction, we want to hear from you!

REQUIRED SKILLS & EXPERIENCE:

• Excellent Communication and Interpersonal Abilities: Effectively communicate with team members and customers to ensure clear understanding and satisfaction.
• Leadership Skills: Motivate, coach, and counsel direct staff to foster a high-performing team.
• Automotive Dealership Experience: Minimum 5 years of experience in all aspects of service department systems, procedures, and controls.
• Strong Organization Skills: Proven ability to prioritize tasks, manage time effectively, and maintain accountability and dependability.
• Client Contact Experience: Previous experience in building and maintaining strong relationships with clients.
• Valid Driver’s License: Possess a valid driver’s license with a clean abstract.
• Criminal Background Check: Successfully pass a criminal background check.

• Automotive Expertise: Utilize your in-depth knowledge of automotive systems to oversee department profitability and maintain customer enthusiasm.
• Leadership and Team Development: Lead, motivate, and train team members in Service Department operations, fostering a culture of excellence and continuous improvement.
• Performance Management: Interpret and forecast financial reports to optimize department performance.
• Customer Service: Greet customers with courtesy, manage distressed customers effectively, and explain automotive systems and repairs to customers of varying technical understanding.
• Conflict Resolution: Influence, negotiate, and resolve concerns to ensure customer satisfaction.
• Warranty and Insurance Knowledge: Understand manufacturer warranty and insurance policies, providing accurate information to customers.
• Organizational Skills: Thrive in a fast-paced, changing environment by demonstrating exceptional organization, attention to detail, and adaptability.