SERVICE MANAGER - Marshall at TRUCK CENTER COMPANIES

Marshall, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

100000.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Management, Supervision, Training, Financial Analysis, Safety Compliance, Repair Orders, Team Meetings, Hiring, Evaluations, Problem Solving, Communication, Technical Knowledge, Tool Usage, Physical Fitness, Report Review

Industry

Transportation/Trucking/Railroad

Description

Job Details Level: Management Job Location: MN Marshall - Marshall, MN 56258 Position Type: Full Time Education Level: None Salary Range: $75,000.00 - $100,000.00 Base+Commission/year Job Shift: Day Shift Job Category: Management PERFORMANCE EXPECTATIONS: Project a positive, helpful and professional attitude to our customer. Meet or exceed the customer expectation of repair at all times. Review daily operating control report. Maintain a daily control sheet of repair orders for reference. Review open repair order report weekly. Supervise daily general clean-up of service department. Comply with all safety requirements set forth. Hire and dismiss service department personnel as required. Maintain the proper level of personnel to achieve customer satisfaction and company labor sales objectives. Define training needs for each individual and maintain training files of each individual. Hold bi-weekly service meetings with all service personnel, review all bulletins and updates from OEM's, solicit any service problems from employees' which are company related. Perform yearly evaluations one on one with each service employee. Produce a profitable department and control expenses. Review monthly financial statements to measure the results and control of your department. This position is a full-time position and will receive a complete benefit package including: 401k + employer match, Paid Time Off, Multi-plan Health Insurance, Dental Insurance, Vision Insurance, Employer provided Life Insurance, Employer provided AD&D, Family Group Life Insurance, Supplemental Life Insurance, Supplemental Spousal Life Insurance, Supplemental Child Life Insurance, Employer provided STD, Employer Provided LTD, FSA, FSA Dependent Care, HSA, Military Paid Leave, Paid Holiday's, Steel Toe Shoes Voucher or Reimbursement Commission Eligible Position. Qualifications BASIC QUALIFICATIONS FOR JOB: A. Must have the ability to obtani a Class “B” Commercial Drivers License and the to test ability drive class 8 trucks. B. Must be capable of lifting 50 pounds. C. Have knowledge and expertise in using and service tools. D. Must have excellent reading skills.

Responsibilities

The Service Manager is responsible for overseeing the service department, ensuring customer satisfaction, and managing personnel. This includes reviewing reports, maintaining training files, and controlling expenses to produce a profitable department.