OVERVIEW

We are seeking a dedicated and experienced Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will possess strong mechanical knowledge and exceptional customer service skills, with a proven track record in cash handling and upselling. As a Service Manager, you will play a crucial role in managing daily operations, leading a team of service professionals, and fostering a positive environment that prioritises customer needs.

QUALIFICATIONS

• Proven experience in a managerial role within the service industry.
• Previous NHS experience
• Strong mechanical knowledge is essential for effective problem-solving.
• Excellent customer service skills with the ability to build rapport with clients.
• Exceptional organisational skills with attention to detail.
• Ability to work well under pressure in a fast-paced environment.
• A commitment to fostering a positive team culture focused on excellence in service delivery.
  If you are passionate about delivering outstanding service and leading a dynamic team, we encourage you to apply for this exciting opportunity as our Service Manager.
  Job Types: Full-time, Permanent
  Pay: £46,148.00-£52,809.00 per year

Schedule:

• Day shift
• Monday to Friday

Work Location: In person
Reference ID: 8080

• The management and control of the trusts Mechanical systems and services.
• The planning and supervision of maintenance works (by direct employed labour and contractors) on Trust premises.
• The inspection of plant/building fabric/structures to ensure proper function and troubleshooting where necessary.
• The preparation of business case reports and cost plans for repairs or replacements.
• Advising on the use and function of plant, equipment and systems and building fabric to ensure optimum performance and safety in use
• The development and management of maintenance policies and programmes.
• Carry out feasibility studies for minor works projects, schemes, adaptations, improvements and plant replacements.
• Ensuring the required performance of works on the site in respect of Health and Safety, programme, quality and finance.
• Ensures operational services are sustainable and subject to scrutiny and continuous improvement.