OVERVIEW

We are seeking a dedicated and experienced Service Manager to oversee our automotive service department. The ideal candidate will be responsible for managing service operations, ensuring customer satisfaction, and leading a team of technicians. This role requires a strong background in automotive repair and excellent leadership skills to drive sales and enhance the customer experience.
2 years service experience mandatory.
Fork lift experience preferred.

SKILLS

• Proven experience in a dealership or automotive repair environment.
• Strong mechanical knowledge to assist technicians and understand repair processes.
• Excellent customer service skills with a focus on building long-term relationships.
• Proficient in cash handling and financial transactions related to service operations.
• Ability to effectively upsell services and products to customers.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Sales experience is highly desirable, particularly in an automotive context.
  Join our team as a Service Manager where you can make a significant impact on our operations while delivering exceptional service to our customers.
  Job Types: Full-time, Permanent
  Pay: From $25.00 per hour
  Expected hours: 40 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Work Location: In perso

• Manage daily operations of the service department, ensuring efficiency and quality of service.
• Lead and mentor a team of mechanics and service advisors, fostering a positive work environment.
• Oversee customer interactions, addressing inquiries and resolving complaints promptly.
• Implement upselling strategies to maximize service sales while maintaining customer satisfaction.
• Monitor inventory levels for parts and supplies, coordinating with vendors as necessary.
• Ensure compliance with safety regulations and company policies within the service area.
• Analyze performance metrics to identify areas for improvement and implement necessary changes.