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Service Manager at NTT DATA

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

08 Jan, 26

Salary

0.0

Posted On

10 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Resource Management, Customer Satisfaction, Stakeholder Management, Agile Methodology, Leadership, Team Building, Risk Management, Interpersonal Skills, Cross-Cultural Competence, Delivery Excellence, Technical Delivery, Accountability, Continuous Improvement, Strategic Thinking

Industry

IT Services and IT Consulting

Description

Work with their teams to determine necessary activities to successfully deliver projects Ensure that the right type and number of resources that are required to fulfill the planned projects are available and in place through cooperation with Resource Management team Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution Managing and leading complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritisation Holding the teams to the highest standards, project discipline and accountability Continuously improving the technical delivery model and strategy, implementing and managing delivery with the associated teams. Experience:10+ years in a corporate IT environment working with multiple disciplines to deliver projects in line with customer needs Excellent relationship building and interpersonal skills, including cross-cultural competence Proven delivery excellence ideally using Agile Strong leadership qualities and a passion for building high performing teams Strong customer orientation and able to manage customer expectations Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively

Responsibilities

The Service Manager will work with teams to ensure successful project delivery and resource availability. They will also manage stakeholder relationships and continuously improve the technical delivery model.