Location: Scarborough
Salary: up to £38,000 basic per annum, plus bonus, OTE £50,000
Working hours: Monday to Friday, no weekends
Ref: 28319
We are currently recruiting for a Service Manager to join our client’s dealership in the Scarborough area. Our client is a well-established company with a nationwide presence across the UK. They are seeking a dedicated Service Manager to oversee their workshop facility in Scarborough. This pivotal role combines leadership, operational management, and customer service excellence.

SERVICE MANAGER REQUIREMENTS:

• You will have experience working in a main dealer, including dealing directly with customers in a service role, and ideally workshop control.
• Excellent customer service skills
• Flexible approach to learning all sides of the business, with the willingness to progress.
• Full clean driving licence
  All applications will be treated with the utmost confidentiality.
  Consultant: Jordan O’Connor - Octane Recruitment

• Provide day to day guidance and direction to a team of Service Advisors
• Ensure the highest level of customer care and satisfaction are delivered at all times
• Identify areas of improvement for the service reception department to improve performance and customer satisfaction
• Plan ahead and manage time effectively to ensure all tasks are achieved
• Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives