Service Manager | Pensacola, FL (33302) at Empire Truck Sales

Ensley, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Customer Service, Technical Support, Team Management, Profitability Goals, Collaboration, Detail-oriented, Organized, Multitasking, Interpersonal Skills, Motivation, Customer Relationships, Microsoft Office Suite, Automotive Experience, Retail Experience

Industry

Retail

Description

Job Details Level: Management Job Location: PENSACOLA - Empire Truck Sales, LLC - Pensacola, FL 32534 Position Type: Full Time Travel Percentage: Negligible Job Shift: Days Lead with Excellence — Join Empire Truck Sales as a Service Manager Empire Truck Sales, LLC is one of the Southeast’s largest and most respected Freightliner/Western Star heavy truck dealerships. As we continue to grow, we’re seeking a Service Manager to lead our Pensacola service team with confidence, professionalism, and a strong commitment to customer satisfaction. If you're a self-starter with strong leadership and communication skills—and a passion for delivering exceptional service—this is your opportunity to grow your career with an industry leader. Why Join Empire? Empire Truck Sales offers more than just a job—we offer a rewarding career path with a company known for excellence, stability, and continued investment in our people and facilities. We’re expanding our state-of-the-art operations and are always looking for talented individuals with a heart for service and a drive to lead. What You'll Do: • Provide expert technical support and guidance to customers • Greet and interact with customers in a professional, service-focused manner • Lead and manage a productive service team • Set, monitor, and achieve service department profitability goals • Collaborate across departments to ensure a seamless customer experience • Represent Empire’s core values and commitment to excellence in every interaction At Empire Truck Sales, you’ll have the tools, team, and support to succeed, and the opportunity to make a real impact. Apply today and step into a leadership role with a company that’s driving the future of the transportation industry. Qualifications Minimum 2-5 years of experience in both management and automotive and/or heavy truck service experience Retail experience is essential Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs Must be detail-oriented, organized, and able to multitask in a fast-paced environment Excellent professional & interpersonal communication (verbal & written) skills Capable of multitasking, prioritizing, and managing the team effectively Ability to motivate and influence others Skilled at building strong customer relationships Benefits: Competitive Salary plus Commission Exceptional Incentives & Benefits Medical | Dental | Vision Insurance Company-paid Short-Term and Long-Term Disability Insurance In-House Training 401(k) Retirement Plan Advancement Opportunities At Empire Truck Sales, we’re more than just a dealership — we’re a team built on service, trust, and a drive to be the best. If you're ready to bring your skills, energy, and customer service focus to a company that values its people, apply today! Empire Truck Sales is proud to promote a safe, drug-free workplace. All employment offers are contingent upon successfully passing a background check and drug screening. Empire Truck Sales, LLC is an Equal Opportunity Employer

Responsibilities

The Service Manager will provide expert technical support and guidance to customers while leading and managing a productive service team. They will also set and monitor service department profitability goals and ensure a seamless customer experience through collaboration across departments.