Service Manager at Policaro Group

Kitchener, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer service, Customer retention, Profitability management, Staff hiring, Staff training, Performance measurement, Key performance indicators, Automotive industry knowledge, Communication, Strategic planning, Team management

Industry

Retail Motor Vehicles

Description

Accelerate Your Career! Are you a dynamic, results-driven individual with a passion for leadership, luxury vehicles and exceptional customer service? We are seeking a Service Manager to join our high-performance team! The Service Manager is responsible for customer retention and profitability by hiring, training, and measuring the performance of service staff and establishing customer focused service standards to meet agreed upon Key Performance indicators/goals Why Join Us? At Policaro Group, we don't just sell cars—we deliver world-class experiences. Our commitment to excellence, innovation, and customer satisfaction is matched by our dedication to our employees' growth and well-being. You'll work with premium brands, cutting-edge technology, and a supportive team that values your success. What we offer: · A compensation structure that ranks among the best in the industry · Extensive health and wellness benefits from day 1 · Generous vacation, paid sick, personal days and volunteer day · Policaro University to further develop your career, including educational assistance · Employee Preferred Pricing, Employee Lease Program and Workperks · Career mapping to facilitate professional development · Growth, mentoring & learning opportunities If you're driven, passionate, and ready to excel, we want to hear from you! Policaro Group is an exclusive luxury automotive retailer located throughout the GTA and Southern Ontario. The Group takes immense pride in being recognized as one of Canada’s Best Managed Companies in 2024 for the third consecutive year. In addition, all our qualifying dealerships were awarded Automotive News Canada's Best Dealership to work for in 2024. We are the steward of seven automobile franchises representing Acura, BMW, Jaguar, Land Rover, Lexus, Porsche, and Volvo. Our organization is home to over 550 highly trained, motivated, and inspired employees with a common focus on customer experience. With a firm dedication to providing unparalleled service, Policaro Group ensures that each customer interaction surpasses expectations, solidifying our position as a leader in the automotive retail sector. Please visit https://policaro.ca/about/careers [https://policaro.ca/about/careers] to check out all perks of working at Policaro Group. #PolicaroCareers

Responsibilities

The Service Manager is responsible for driving customer retention and dealership profitability by managing service staff performance. They must establish and maintain high-quality service standards to meet established Key Performance Indicators.