An exciting opportunity has arisen with the creation of a brand new post for an experienced service manager to provide leadership and management of the Camden Rapid Access Services and Carelink Re-ablement (Including Community Phlebotomy). This post is a result of an expansion of Community Services in Camden and the post holder will form part of a senior management team comprising operational peers in the following service areas: District Nursing, Community Rehabilitation, Long-Term Conditions and Specialist Palliative Care.

Working in partnership with the senior leads across the teams, the key responsibilities include:

• To line manage staff, ensuring that staff performance, appraisal and development are robustly undertaken to optimise both individual and organisational performance and that all staff have access to continuing professional development and education to maximise performance, engagement and retention.
• To have overall responsibility to ensure the Services perform effectively in-service delivery and ensure safe practice, positive communication, promoting both multi-disciplinary and multi-agency working.
• To support negotiations with key commissioning partners including NCL ICB, NCL ICS, acute/mental health/primary care/other community providers, local authorities and local/national charities.
• To support the operation and enhancement of methods to ensure the inclusion of patients’ and carers’ perspectives within service development
• To provide leadership and support where required within a complex, multi-agency service system taking a ‘whole systems’ approach, while working in partnership with the Trusts’ Quality Improvement programme.
• To have overall responsibility for the Services’ budget, ensuring service leads effectively and efficiently manage their budgets.
• To monitor expenditure and income, ensuring that transformational programmes such as CIPs are factored within budget management set against control targets

Other Responsibilities

• To participate in the Senior Manager On-Call rota (circa 1 in 12) covering Community Services across CNWL (Silver Command).
• To take responsibility for own personal and professional development
• The postholder will be expected to work independently and without supervision.
• The postholder will be expected to interpret national, Trust and Local Authority policies and guidance and advise the Service Director and Senior Management Team of appropriate action