SERVICE MANAGER – SHULTS FORD LINCOLN

Are you a dynamic leader with a passion for automotive excellence? Join our thriving high-volume Ford dealership as a Service Manager! Shults Ford is the #1 Volume Leader in Pennsylvania! We’re seeking an experienced, customer-focused professional who can efficiently manage operations and inspire our dedicated service team.

• Oversee daily operations of our busy service department, ensuring outstanding customer satisfaction and productivity.
• Lead, mentor, and develop a high-performing team of technicians, advisors, and support staff.
• Maintain and improve service department profitability by monitoring performance metrics, expenses, and departmental goals.
• Foster positive customer relationships through effective communication and resolution of concerns.
• Ensure compliance with Ford’s standards and dealership policies.
• Manage warranty claims and collaborate closely with Ford representatives.