Service Manager at SteelHead Management

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Maintenance, Repair, Troubleshooting, Apartment Turnover, Preventative Maintenance, Electrical Diagnostics, Plumbing Diagnostics, Team Player, Safety Equipment Use, Contractor Management, Bidding, Fair Housing Compliance, OSHA Compliance, Pool Safety, HVAC Certification, CFC Universal Certification

Industry

Real Estate

Description

SteelHead Management is a private, locally-based Property Management group specializing in class-A assets in urban environments. Our team is dedicated to providing an environment that embraces innovation, open communication, collaboration, shared values, and teamwork. Job Summary: We are seeking a highly motivated and enthusiastic individual to serve as Service Manager for a rapidly growing and dynamic property management organization. The Service Manager is responsible for the general maintenance, to include performing repairs, troubleshooting, apartment turnover, and performing preventative maintenance. This is an outstanding career opportunity for an experienced professional to be part of an exciting team! This position will partner with the Property Manager. Responsibilities: Work with the Property Manager to ensure maintenance functions are performed properly and promptly. Ensure effectively and timely follow up with residents, vendors, and property management team on all maintenance services provided. Respond to all on-call emergencies in a timely manner. Complete and follow up on all open unresolved tickets. Use of general maintenance equipment including but not limited to: hand tools, ladders, landscaping equipment, and required safety equipment; all equipment must be used safely. Inspect grounds, buildings, and other community features daily to identify required maintenance tasks, minimize liability concerns, and ensure excellent curb appeal at all times. Retain outside contractors where appropriate and necessary and monitor work performed to ensure timely and proper completion of work. Work with Property Manager to obtain competitive bids for maintenance-related expenses. Participate in company training classes and meetings Follow policies relating to but not limited to fair housing, OSHA, pool, and safety standards set by the company. Financials for Service Expense. Qualifications: Minimum of 3 years’ experience in apartment maintenance including basic electrical & plumbing diagnostics/repair Be a team player in an atmosphere of mutual respect. Have a positive attitude. Enjoy helping and assisting people. Have basic tools for the trade. Provide a valid driver's license, and have reliable transportation. Have the flexibility to occasionally respond to 'off-hour' emergency situations and resident concerns. Construction Background/New Build punch preferred HVAC certification required (CFC Universal). We offer a competitive pay rate plus bonus opportunities and a benefits package that includes: medical, dental, life and disability insurance, paid time off, and 401(k) retirement plan. We are seeking highly motivated, career-oriented, individuals who function well in a team environment. The successful candidate will be enthusiastic, passionate, and accountable for achieving results. Working hard is an integral part of every successful SteelHead employee. Candidates will be required to pass a credit & criminal background check Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Professional development assistance Vision insurance Day range: Monday to Friday Weekends as needed Shift: 8 hour shift Work Location: In person

Responsibilities

The Service Manager is responsible for general maintenance tasks including performing repairs, troubleshooting, apartment turnover, and preventative maintenance, while partnering closely with the Property Manager. Key duties involve ensuring timely maintenance follow-up with residents and vendors, responding to emergencies, and monitoring outside contractor work.