WHAT WILL YOU BE DOING?

• As a Service Manager at Hft in Bishops Stortford, you’ll be supporting adults with learning disabilities to live the best life possible.
• You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively.
• You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services.
• This role also offers great opportunities for career progression to help you develop your knowledge and skills.
• The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service (supported living). You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.
• Alongside the Regional Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.
• As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.
• As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota’d basis, including nights, weekends and Bank Holidays.