· Lead and manage the day-to-day operations of the service department
· Serve as the main point of contact for customers; provide updates and manage service expectations
· Dispatch service work and allocate tasks across technician team, collaborate with technicians and provide guidance as needed
· Schedule and coordinate all incoming and ongoing service work
· Maintain detailed and organized service records
· Open and manage work orders from start to finish, ensuring accuracy and timely completion
· Oversee inventory, shop organization, and overall workflow
· Ensure all work meets company standards and applicable safety guidelines

QUALIFICATIONS

· Mechanical aptitude and working knowledge of engines, hydraulics, and off-road/outdoor equipment (e.g., ATVs, snowmobiles, side-by-sides, etc.)
· Previous leadership or service management experience is an asset (training available for the right candidate)
· Highly organized and effective at managing multiple priorities in a dynamic environment
· Excellent communication skills with both team members and customers
· Ability to troubleshoot, delegate, and ensure high-quality service delivery
· Comfortable with work order software and general computer literacy
Job Type: Permanent
Pay: $25.00-$30.00 per hou

Please refer the Job description for details