THIS POSITION IS ONLY OPEN TO REDEPLOYEES CURRENTLY WORKING IN BRENT COUNCIL.

Salary range: £64,317 - £67,812 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time

THE OPPORTUNITY: TEMPORARY ACCOMMODATION & HOUSING RESOLUTIONS SERVICE LEAD

We’re looking for an experienced and driven leader to head our Temporary Accommodation & Housing Resolutions Service. In this key leadership role, you’ll manage the service that supports homeless households in temporary accommodation—providing expert advice, tailored support, and pathways into settled, long-term housing.
You’ll lead the operational delivery of the council’s statutory housing duties, reduce our reliance on temporary accommodation, and ensure that every household receives the support they need to rebuild their lives. This is a high-impact role where your leadership will directly improve outcomes for vulnerable residents.

Key responsibilities include:

• Managing service delivery, quality assurance, and performance across the team
• Overseeing complex homelessness casework in line with statutory frameworks
• Driving forward policy and service improvements that lead to sustainable housing outcomes
• Leading budget management and effective use of resources
• Working with internal and external stakeholders—including voluntary sector partners—to deliver joined-up solutions

THE PERSON

We are seeking a dynamic and strategic leader with extensive knowledge of homelessness legislation, move-on strategies, and appropriate pathways for homeless households.

• You will have a strong track record of managing high-performing teams in homelessness services, implementing policy changes, and improving service delivery.
• You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents by proactively engaging with them, taking a holistic approach to resolve their homelessness.
• You are confident in handling complex legal cases, engaging with stakeholders at all levels, and driving innovation in resolving homelessness. Strong leadership, problem-solving, and decision-making skills are essential, along with the ability to influence and collaborate to achieve positive housing outcomes.
• You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work.

This role is perfect for someone who is determined, highly resilient, takes pride in their work, and is able to motivate diverse teams.

• Managing service delivery, quality assurance, and performance across the team
• Overseeing complex homelessness casework in line with statutory frameworks
• Driving forward policy and service improvements that lead to sustainable housing outcomes
• Leading budget management and effective use of resources
• Working with internal and external stakeholders—including voluntary sector partners—to deliver joined-up solution