TOP FIVE REASON TO WORK AT THE BUGMAN

• Positive & fun company culture
• Outstanding reputation in the community
• Capable and competent team members
• Opportunity for advancement
• Great pay & benefits

A MESSAGE FROM THE PRESIDENT AND CEO, BRIAN OLSON

I want to personally let you know that here at the bugman we walk our talk and live out our Core Values every day. It’s not unusual to meet team members here at the bugman that have been with our company for 10, 20, 25 years. It’s not by accident- we take care of our team members, and our team members take care of our customers.
If you are looking for somewhere to call home, you might have just found it - apply today!
Thank you,
Brian Olson

COMPANY OVERVIEW

the bugman, an award winning termite and pest control company, is now seeking experienced Service Manager to join our team. We’re growing at a rapid pace and are looking for committed and hard working individuals dedicated to customer service. We offer competitive benefits, an awesome team culture, and a casual but professional atmosphere. If you have high standards and want to work with the “best of the best,” apply with us!
We’re different from other pest and termite companies – we are known in the community for having the highest standards of work, with an undisputed reputation for customer service. Since 1958, our success has been built upon professional application, the highest craftsmanship, and most importantly a team of committed and successful individuals dedicated to customer service.
This is not just a “job.” We are offering a career opportunity to work with people who value your work ethic and commitment to quality work. We have very little turnover because we treat our people right!
At the bugman, we offer a fun and motivating workplace experience. People like working here! Our managers are more like coaches – they provide support and encouragement to be your best.
Check our Careers page and see for yourself! https://careers.thebugman.com/

POSITION OVERVIEW

The Service Manager is a key leader responsible for directing daily field operations with a strong focus on customer satisfaction and service excellence. This role ensures that the service team consistently delivers high-quality results while protecting and enhancing the company’s reputation. This position is responsible for managing a team of skilled service technicians, coordinating schedules, monitoring performance, and maintaining compliance with industry regulations and company policies.
In addition to team management, the Service Manager collaborates with sales, customer service, and leadership to ensure clear communication, operational efficiency, and alignment across departments. Success in this role is achieving service quality goals, maximize first service resolution, fostering a positive and engaged team culture, and contributing to the company’s growth and reputation as a trusted leader in the industry.

REQUIREMENTS

• Valid SPCB Branch 2 and 3 license
• Bachelor’s degree, MBA or related advanced degree
• Minimum 2-3 years of experience in a Service Management role
• Ability to maintain confidentiality and handle sensitive information
• Verifiable references
• Successful completion of a drug screening
• Proficient with Microsoft Office applications and CRM software

Please refer the Job description for details