Service Manager at Transwest Inc

Belton, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

120000.0

Posted On

20 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Relations, Quality Assurance, Labor Pricing, Shop Management, Staff Supervision, Budgeting, Marketing Planning, Computer Skills, Communication Skills, Detail Oriented, Warranty Management, Chassis Maintenance, Generator Maintenance

Industry

Transportation/Trucking/Railroad

Description

Description Transwest Truck Trailer RV is seeking an experienced RV Service Manager. Transwest has been family owned and operated since 1990. We are looking for a manager that has strong leadership qualities and takes pride in their work. A leader who is firm but fair and gets the job done! We strive to maintain an environment that fosters teamwork, integrity, and respect resulting in a truly great place to work. WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program ESSENTIAL DUTIES & RESPONSIBILITIES: Customer relations including maintaining relationships with insurance company personnel. Quality Assurance – Review estimates and actual repair time. Labor Pricing. Managing shop staff including Administration, Foreman, Service Writers, and Technicians. Initial and on-going training and support of shop personnel. Prepare an annual marketing plan and budget for the shop. Regularly monitor actual performance to plan and determine reasons for variance. Personally call on accounts as directed by the Service Director. Maintain awareness of current and projected market conditions. Develop and implement appropriate strategies and programs as necessary to attain the dealerships shop objectives. Maintain shop and lot to Elite levels. Maintain warranty, cash, and sublet schedules. Perform other duties as assigned by the Director. Requirements WORK ENVIRONMENT & PHYSICAL ABILITIES: Sit or stand for prolonged periods of time. Climbing in and out of vehicles. Occasional stooping and bending. Ability to lift/push/pull up to 45 lbs. Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High School diploma or equivalent. Valid driver's license with good standing MVR. Minimum 4 years’ experience as a Shop Manager in the RV industry. Chassis and generator experience is a plus. Dealership experience preferred. Must have strong computer skills. Must be a leader capable of motivating a staff to succeed. Excellent verbal and communication skills. Detail oriented. Selected candidate will be required to attend training sessions for products serviced by the company at the company's expense. Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening. JOB DETAILS: Type: Salary Compensation Range: $90,000 - $120,000 Bonus Eligibility: Yes Reports To: General Manager Closing Date: Open Until Filled #TW

Responsibilities

The Service Manager is responsible for overseeing shop operations, including managing staff, maintaining customer relationships, and ensuring quality assurance. They must also develop marketing plans, manage budgets, and ensure the shop and lot are maintained to elite standards.