ABOUT THE VOITH GROUP

The Voith Group is a global technology company. With its broad portfolio of systems, products, services and digital applications, Voith sets standards in the markets of energy, paper, raw materials and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of € 5,2 billion and locations in over 60 countries worldwide and is thus one of the larger family-owned companies in Europe.
Support the Voith Group | Voith Hydro as a

JOB SUMMARY:

The Service Manager is a critical role within our hydropower business.
Voith Hydro has initiated the establishment of new service hubs as well as the development of existing ones at strategic locations worldwide, with Australia being a newly created Service hub.
The Service Manager is responsible for developing relationships with Customers at plant level, identifying OPEX, CAPEX, Spares, Automation, and Digital opportunities to grow the Voith Service Business in Australia and New Zealand. They prepare quotes and manage the execution of assigned projects in in conjunction with the HyService team.

EXCHANGE OF INFORMATION / COOPERATION (EXTERNAL)

• Customers
• Suppliers & Partners
• Consultants
  We offer you an international working environment with an open and inclusive company culture. In addition, you can expect flexible working models, sustainable development opportunities and various offers for the compatibility of family and career as well as health and well-being. The offer is subject to satisfactory medical and police clearance.
  Apply now via our web portal.
  Find more details about the application process.
  The Voith Hydro GmbH & Co. KG | VHH is looking forward to your application!
  Your personal contact
  Talent Acquisition Advisor • Taruna Yadav • Phone 0439705183
  voith.com/career
  Job ID 7632

Main Responsibilities:

• Act as a Business Development advocate for all HyService Opportunities (OPEX, CAPEX, AUTOMATION/DIGITAL, SPARES).
• Support the strategy and growth of the service region.
• Conduct frequent customer visits to generate growth and identify leads.
• Strengthen customer relationships and develop new customers.
• Drive the sales and marketing of new services and products.
• Support the regional service hub team.
• Manage opportunities in SalesForc

Additional Responsibilities:

• Develop winning OPEX proposals working with the HyService Sales Manager
• Support the HyService Sales Manager develop proposals as required.
• Be the face of all HyService offerings (CAPEX, OPEX, SPARES, and AUTOMATION/DIGITAL) for customers.
• Liaise with and utilise the Voith internal network to successfully offer and execute projects.
• Manage the handed over warranty work

Main Responsibilities:

• Be the face of HyService projects in the region for the customer.
• Manage OPEX and SPARES projects in their region.
• Delivery of projects to schedule, budget, quality, and EHS requirements.
• Manage an internal network of Technical Experts, Engineers and other key functions located in the back office and the rest of the Voith Hydro, on site resources, contractors, suppliers to successfully offer and execute service projects (with the support of the Head of Service VH ANZ).
• Take responsibility for overall direct employee management during the execution of projects.
• Support annual sales planning.
• Invoicing and collection of payment