Job Description

JOB DESCRIPTION

Do you dare to make a difference?
Are you an experienced Service Manager looking for a change?
Westward Care is a part of the National Care Group and is a specialist provider working alongside people with Learning Disabilities, Autism and Complex Needs.
8 Acres provides one-to-one support to the 18 individuals with learning disabilities, autism and/or complex needs within a residential setting. Situated in Great Ellingham 8 Acres is just a few miles north of Attleborough.
We provide opportunities to grow, develop new skills and to explore and enjoy new and established interests. We have acres of land (hence its name), where the individuals we support can grow fruits and vegetables in their garden club, enjoy outdoor activities across the fields and even pour a nice cold pint in our new “bar” area!
No day is the same and no individual we support is the same. Check out what a life is like as a support worker: https://youtu.be/B5BD5rwYp3E
We are seeking a Service Manager who has the skills and experience to ‘see’ the person behind the behaviours, and provide energy, motivations and leadership to team members in a supportive environment, enabling them to build and develop supportive relationships that contribute to a good quality of life and great outcomes for each person we support.
As one of the UK’s leading providers of care and support services to vulnerable adults, National Care Group fully appreciate and respect the amazing life changing work our managers do.

THE SERVICE MANAGER POSITION:

As a Service Manager, you will promote and ensure that the company vision of person-centred support is implemented whilst maintaining an individual’s potential and independence. You will be a front-line manager, whilst working on direct care and ensuring all necessary back-office duties are completed within compliance.
We are seeking a Service Manager who has the skills and experience to provide energy, motivations and leadership to team members in a supportive environment, enabling them to build and develop supportive relationships that contribute to a good quality of life and great outcomes for each person we support.

ABOUT YOU:

• You’ll have plenty of experience working with those with learning disabilities and/or mental health or complex behaviours across multiple different sites.
• A driving licence and access to a vehicle to travel within your services is required.
• You will hold your level 3 in Health & Social Care or are qualified through experience.
• Experience in multisite management.
• Experience of leading, supervising and motivating a team.
• Above all, you will be kind, friendly and honest in ensuring that person-centred care is provided.
  Don’t meet every single requirement? We invite you to apply anyway!
  At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!
  Apply today or email me @ jason.kenyon@nationalcaregroup.com for more informatio

• Supporting the manager in staff development and delivery of training.
• Leading a team of 5 team leaders.
• You will lead the team in promoting each individual well-being, safety and quality of life.
• Monitor and assist the effective delivery of group and induvial activities that address agreed goals and the progress of each individual against agreed outcome and well-being measures.
• You must be present in the services with a hands-on approach while completing administrative responsibility.
• Work in accordance with Company values, policies and procedures, legislation and national minimum standards.
• Ensure that liaison with external parties within their areas of responsibility is coordinated effectively with the home manager to ensure that communication is effective and consistent within the home.