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Service Manager at Wilkins RV

Town of Cicero, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

100000.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Satisfaction, Profitability, Sales, Gross Profit, P&L Management, Labor Cost Control, Team Building, Associate Development, Hiring Practices, Vendor Relationships, Budget Management, Safety Management, Communication, Dealership Software Proficiency, MS Office Proficiency, P&L Analysis

Industry

Retail

Description

Company: Wilkins RV Location: Cicero, NY Position: Service Manager Are you a Dynamic Leader? Are you looking for a career, with growth potential? Do you love the outdoors, and providing families with an opportunity to make endless memories? Read on! Salary Range: $60,000.00-$100,000.00 annually. Benefits: Medical, dental and vision insurance 401K and employer match Paid time-off and sick time Voluntary benefit program Employee referral program Employee discount RV Borrowing Program Job Responsibilities: Ensure a consistently high level of internal and external customer satisfaction throughout the service department, Drive profitability through increased sales, gross profit, P&L management, and labor cost control Build a high performing team of Technicians, Service Advisors, Porters, and Detailers through continual associate development and best hiring practices, Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy, Create and maintain strong working relationships with external vendors, Meet or exceed monthly budget projections, Maintain a safe and functional working environment. Position Requirements: Experience managing more than 10 people in a fast-paced environment strongly preferred, Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment, Strong written and verbal communication skills, Proficiency in a dealership software system, Intermediate or better skills in MS Office (Word, Excel, Outlook), Ability to read and analyze P&L reports, Valid driver's license. NY State Inspection License a Plus! We are the #1 RV Dealer in NYS!

Responsibilities

The Service Manager is responsible for ensuring high levels of internal and external customer satisfaction while driving profitability through sales, gross profit management, and labor cost control. This role also involves building and developing a high-performing service team, fostering positive culture, and meeting budget projections.