About this job

Serviceleiter (m/w/d)

Autohaus Löbau GmbH • Löbau

General Information

Work area: Executives/Management, Skilled Trades

Employment type: Full-time

Job characteristics:

• Calculate
• Control
• Organize
• managing staff
• Schools/Training
• Make a phone call
• Document

Working hours: 8:00 to 17:00

Start date: immediately

Job description

Service Manager (m/f/d) for the Ford and Volvo brands for our car dealership in Löbau

Our customers are our greatest asset. We strive to offer the best possible service for all maintenance and repair needs. Friendly, competent, and transparent advice is at the heart of everything we do. Are you passionate about automobiles and innovative technologies? Do you enjoy working with people, and is customer focus important to you? Then we have an interesting job for you!

Here's what you can expect:

• Operational management of the after-sales department

• Leadership and motivation of the service team

• Continuous control and further development of core service processes

Customer loyalty management and ensuring high customer satisfaction

• Ensuring a smooth service process and excellent service quality

• Responsibility for the business results of the after-sales department

• Exploiting the market potential for services

• Competent contact person for employees, customers, insurance companies and suppliers

You bring the following with you:

• Completed commercial or technical training, ideally in a car dealership
• preferably subject-related studies
• sound professional and business management knowledge
• Certification as a service manager (m/f/d) is desirable.
• in-depth knowledge of processes in service and sales
• goal-oriented leadership style
• Persuasiveness, assertiveness, and a positive charisma
• Customer focus and brand-appropriate appearance
• Commitment and a high willingness to learn and develop further
• Teamwork and service orientation

Work location(s):

• An der Hohle 15 - 02708 Löbau
•