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Service Mapping (CMDB) Specialist at VAM Systems
Doha, Doha, Qatar -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

0.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bachelor's Degree, ITSM Platforms, ServiceNow Discovery, Service Mapping, CMDB Structure, CI Classes, Infrastructure Technologies, Troubleshooting, Service Dependencies, Visual Service Maps, Problem-Solving, Attention to Detail, Communication Skills, Collaboration Skills

Industry

IT Services and IT Consulting

Description
Company Description Job Description We are currently looking Service Mapping (CMDB) Specialist for our Qatar operations with the following terms & conditions. Required Qualifications & Skills • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent work experience). • Hands-on experience with ITSM platforms (preferably ServiceNow Discovery and Service Mapping). • Strong understanding of CMDB structure, CI classes, and relationships. • Knowledge of infrastructure technologies (servers, databases, networks, cloud platforms). • Experience troubleshooting discovery probes, patterns, and integrations. • Ability to analyze complex service dependencies and present clear visual service maps. • Strong problem-solving skills with attention to detail. • Excellent communication and collaboration skills. Key Responsibilities • Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform. • Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure. Joining time frame: 2 weeks (maximum 1 month) Additional Information Terms and conditions: Joining time frame: maximum 4 weeks
Responsibilities
Configure, manage, and maintain Service Mapping and Discovery tools within the ITSM platform. Create and maintain service maps to ensure accurate relationships between applications, services, and infrastructure.