Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
In the role of Service Marketing Leader, International (m/w/d) you will be a member of the Global Service Growth & Marketing team, who will work across all BUs and Functions with the focus on the International & China market, to help identify service business growth opportunities and capitalize on them
Collaborate with service commercial & growth leaders to create a Service portfolio of Service Contracts, Value added Services and other OEM Solutions to drive revenue growth for the Service business.

• Collaboration - establish a broad set of relationships across Smith & Nephew and with the service, sales and marketing teams in particular, to support the new organization.
• Service Portfolio – collaborate with stakeholders across franchises at to help build a portfolio of Service offerings
• Create/acccelerate new tiered service offerings at different price points and build a value proposition for the same.
• Track Contract capture rates and other KPIs/dashboards for Service across key business units and put strategies in place to increase these rates.
• Identify new value-added service offerings like OEM solution, EMR/PACS integration service etc. to add to the service portfolio to drive revenue growth.
• Analyze service pricing across various segments and drive necessary action to correct these where required.Support the development of sales and marketing plans for the Service business.
• Development of customer insights and industry benchmarking to ensure competitive service offering.
• Business planning & forecasting – collaborate with Finance and other counterparts to deliver commercially focused plans and set appropriate performance targets, backed up with action plans.
• Build processes within the Salesforce ecosystem to enable service commercial management