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Service Monitoring Engineer at Ericsson
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Network Operations, Alarm Monitoring, Broadband, Optical, IP/MPLS, Transmission, xDSL, GPON, DWDM, SDH, IP, Ethernet, Fault Management, ITIL, Analytical Skills, Problem-Solving Skills, Communication Skills

Industry

Telecommunications

Description
1-3 years of experience in Network Operations / Alarm Monitoring within the Fixed Network domain (Broadband, Optical, IP/MPLS, or Transmission). Strong understanding of fixed access and transport technologies such as xDSL, GPON, DWDM, SDH, IP, and Ethernet. Knowledge of fault management processes, ITIL best practices, and SLA-driven operational models. Strong analytical and problem-solving skills, with the ability to quickly interpret alarms and determine probable root causes. Excellent communication and coordination skills for effective collaboration across global teams. Ability to work in a 24x7 shift environment (rotational shifts, weekends, and holidays). Bachelor's degree in Telecommunications, Electronics, Computer Science, or equivalent.
Responsibilities
The Service Monitoring Engineer will be responsible for monitoring network operations and alarms within the Fixed Network domain. They will analyze alarms and determine probable root causes to ensure optimal network performance.