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Service Monitoring Engineer at Ericsson

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Service Monitoring, Incident Management, Telecom, KPI Management, Balanced Scorecard, Alarm Monitoring, Problem Solving, Team Collaboration, Process Alignment, Electrical Engineering, Telecommunication Engineering, Computer Science, Telecom Certification, IP Management, Lifecycle Management, Innovation

Industry

Telecommunications

Description

Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters. Work towards the IPM parameters assigned by the CA Manager. End to end responsible for the incident ticket lifecycle. Alignment to the organizational guidelines & departmental processes & procedures. Qualifications: B.Tech in Electrical Engineering/Telecommunication Engineering/Computer Science. Industry experience: 1- 3 Years In Fixed Telecom/Service Alarm Monitoring. Certifications: Certification related to Telecom/IP shall be an added advantage. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Noida Req ID: 774086

Responsibilities

The Service Monitoring Engineer is responsible for regular follow-up on events with relevant departments and managing the incident ticket lifecycle. The role requires alignment with organizational guidelines and departmental processes.