Service Navigator at Children and Families First Delaware Inc

Wilmington, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Support, Assessment, Planning, Referrals, Advocacy, Collaboration, Communication, Organization, Interpersonal Skills, Flexibility, Independence, Cultural Sensitivity, Data Tracking, Documentation, Community Resource Linking, Teamwork

Industry

Individual and Family Services

Description

Description Directly screen and assess school family needs following program protocols, including, but not limited to analyzing presenting problems to determine service needs. Provide individualized client support to school families as referred by school staff, by helping each family address their barriers and needs. Work closely site coordinator to assist with the development of achievement plans for families. Work in partnership with the family, providing assistance to accomplish goals and objectives (i.e. scheduling appointments, applying for public benefits, identifying subsidized housing, etc.). Work in partnership with identified families, Team Leader and School Administrators to address school attendance issues, tardiness and behavior concerns. Work in partnership with School Team Leader and school administrators to facilitate support and referral to services for students and families involved. Provide assessment, planning, referrals, advocacy, and collateral contacts on behalf of clients. Maintain contact with clients through meetings at the school, telephone calls, or home visits, or other means necessary. Build partnerships with outside community resources to link to families. Work with the School Administration and other team members to track critical data in order to measure project outcomes. Prepare and maintain timely documentation and records in accordance with agency, state accreditation, and other requirements, policies, and procedures. Participate in regular meetings with staff, school leadership, other school staff, to build connections with families that need further assessment, connection to resources, and to review existing cases. Establish and maintain professional, collaborative relationships with the agency, the community, and within the school setting. Benefits include: Health, Dental and Vision Insurance Vacation, Sick and Holiday Pay Tuition Assistance 401 (k) EAP and other wellness programs Requirements Bachelor's Degree in Human Service or related field. Ability to respond appropriately to the cultural differences present among the agency’s service population. Familiarity with the community in which the families served reside; preference for individuals who currently or previously lived within the community feeder of the schools served. Strong oral and written communication skills. Good organizational skills. Strong interpersonal skills Ability to work as a team member Flexibility with respect to work assignment in accordance with agency need. Ability to work independently and accurately. Must have valid driver’s license, which meets the requirements of the agency’s insurance carrier

Responsibilities

The Service Navigator will screen and assess school family needs, providing individualized support to help families address barriers and achieve their goals. They will work closely with school staff and community resources to facilitate referrals and track project outcomes.