JOB DESCRIPTION:

Function of the Group: Manages ServiceNow as a whole
Initiatives/Projects: Migrating to a new experience of ServiceNow
Industry background: ServiceNow background, Prior Banking
Team Dynamics: Currently six groups, with the plan to add two new groups. Each group has 7-11: one product owner, one scrum master, one developer, quality engineers, and some groups have BSAs and platform architects.

Roles and Responsibilities:

• Perform design tasks and develop components of the application and technical architecture
• Develop test cases and data
• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.
• Assists with selecting appropriate platforms, integrates and configures solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis of client requirements within the traceability framework and resolves any functional problems encountered.
• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes.

• Perform design tasks and develop components of the application and technical architecture
• Develop test cases and data
• Execute tests for the application or technical architecture components, work with other programmers, designers, and architects to meet application requirements and performance goals, participate in code reviews, inform the technical architect and project manager of any issues that may affect any other areas of the project, fix any defects and performance problems discovered in testing, document the application to facilitate maintenance.
• Assists with selecting appropriate platforms, integrates and configures solutions.
• Develops software components and hardware for new and emerging technology projects; aligns these with business strategies and objectives.
• May provide consultation on common issues and best practices for junior staff.
• Provides a systematic analysis of client requirements within the traceability framework and resolves any functional problems encountered.
• Ensures quality of project deliverables while maintaining compliance with relevant standards and processes