Service Now Developer at Fresenius Medical Care

Bangalore, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Development, Platform Governance, ITAM, ITOM, ITSM, ITBM, CSM, GRC, JavaScript, Glide APIs, UI Policies, Business Rules, Workflows, REST, SOAP, Agile

Industry

Hospitals and Health Care

Description

Fresenius Medical Care is the world's leading provider of products and services for individuals with renal diseases of which around 4,2 million patients worldwide regularly undergo dialysis treatment. Dialysis is a vital blood cleansing procedure that substitutes the function of the kidneys in case of kidney failure. Our Global Business Services teams provide essential services to our Fresenius Medical Care teams around the world that make it possible for us to deliver life-changing care to more than 75,000 patients annually. This position is located in Bangalore, in our newly built GBS Hub. Shift starts at 12:30 IST during summer and 1:30 IST during winter time. Job Summary: We are seeking a highly skilled ServiceNow Developer – Core Platform to join our dynamic team. This role is instrumental in designing, developing, and maintaining the core platform and enterprise applications within ServiceNow, ensuring scalability, automation, and best practices across ITAM, ITOM, ITSM, ITBM, CSM, and GRC. The ideal candidate will have extensive hands-on experience in ServiceNow development, a deep understanding of platform governance, and the ability to optimize business processes through automation and standardization. Key Responsibilities: Develop and enhance ServiceNow’s core platform components, including system tables, ACLs, system policies, and workflows. Collaborate with stakeholders (business leaders, process owners, and IT teams) to gather and analyze requirements, ensuring alignment with organizational objectives. Design and implement automation solutions to optimize workflows and reduce manual processes. Support ServiceNow modules (ITAM, ITOM, ITSM, ITBM, CSM, GRC) by developing scalable configurations and solutions. Conduct technical reviews, including code reviews, to ensure best practices, performance optimization, and maintainability. Lead and facilitate User Acceptance Testing (UAT) by gathering feedback and ensuring successful deployments. Maintain platform stability by managing upgrades, patches, clones, and system health monitoring. Ensure data integrity and security within the platform through proper governance and access control mechanisms. Serve as a bridge between IT and business teams, ensuring seamless communication and alignment of objectives. Stay updated on ServiceNow best practices and industry trends to continuously improve platform efficiency. Qualifications & Skills: 4+ years of hands-on experience in ServiceNow development and administration. Certified ServiceNow Administrator (CSA) certification is required. Experience in scripting (JavaScript, Glide APIs), UI policies, business rules, workflows, and integrations (REST, SOAP). Familiarity with ITAM, ITOM, ITSM, ITBM, CSM, and GRC modules is a plus. Proficiency in Agile development methodologies and SDLC best practices. Excellent problem-solving, analytical, and communication skills. Ability to manage multiple projects in a fast-paced environment Why Join Us? Work on cutting-edge ServiceNow projects that drive business transformation and automation. Be part of an innovative and collaborative team focused on process standardization and automation. Opportunities for continuous learning, professional growth, and ServiceNow certifications. Competitive salary and benefits package. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. Let’s stay connected! Joining our talent network allows us to send you new job opportunities!

Responsibilities

This role is responsible for designing, developing, and maintaining the core ServiceNow platform components, including system tables, ACLs, and workflows, while collaborating with stakeholders to gather requirements. Key duties involve designing and implementing automation solutions across various ServiceNow modules (ITAM, ITOM, ITSM, ITBM, CSM, GRC) and ensuring platform stability through upgrades and health monitoring.