Service Now Developer at General Dynamics Information Technology

, , United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

109250.0

Posted On

21 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow Development, ITSM, Now Assist, Prompt Engineering, Agentic AI, Artificial Intelligence, ServiceNow Architecture, UI Policies, Client Scripts, Workflows, Business Rules, Integrations, Custom Applications, Agile, Scrum, Debugging

Industry

IT System Data Services

Description

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Software Engineering Job Qualifications: Skills: Artificial Intelligence (AI), Collaboration, Development, Development Skills, IT Service Management (ITSM) Certifications: None Experience: 3 + years of related experience US Citizenship Required: No Job Description: We are seeking a highly skilled Service Now Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist. Join GDIT as an Application Developer and be part of a team where your professional growth is just as important as the mission you support. Meaningful Work and Personal Impact As an Service Now Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will: Design, develop, and maintain forms, flows, catalog items, integrations, etc. Collaborate with developers, product owners, process owners, and platform engineers to define requirements. Support Agile ceremonies and uphold quality assurance throughout the lifecycle Adhere to and enforce ServiceNow and OneGDIT best practices. Support platform upgrades, patching, and deployments. Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery. Collaborate with Scrum Masters, Product Owners, and Developers. What You’ll Need to Succeed We are looking for candidates with both expertise and a passion for innovation. Requirements include: Education • High school diploma required; AA or Bachelor’s degree preferred Required Skills 3 years of experience in prompt engineering, Now Assist and agentic AI. 5+ years of ServiceNow development experience within ITSM environment Strong understanding of ServiceNow architecture, modules, and platform capabilities Must be able to obtain within 90 days of hire: ServiceNow Certified System Administrator (CSA) Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications Familiarity with Agile/Scrum methodologies Strong analytical, troubleshooting, and debugging skills Excellent communication and documentation skills Must be a U.S. person Location • Remote Preferred Certifications Certified Implementation Specialist – ITSM Certified Application Developer - ITSM Advanced ITSM certifications a strong plus ITIL v4 Certification GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ***remove if ineligible*** ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation. The likely salary range for this position is $85,093 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world. For more information about GDIT's Privacy Policy, click here: Privacy Policy | GDIT

Responsibilities

Design, develop, and maintain ServiceNow forms, flows, catalog items, and integrations while adhering to best practices. Collaborate with product owners and engineers within an Agile framework to support platform upgrades and deployments.