Responsibilities

• Design, configure, and customize ServiceNow applications and services.
• Develop and maintain custom workflows, business rules, UI policies, and client/server scripts.
• Integrate ServiceNow with external systems using REST/SOAP APIs.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Troubleshoot and resolve technical issues and defects in a timely manner.
• Ensure adherence to platform governance and change management best practices.
• Support ServiceNow platform upgrades and patching.
• Develop technical documentation and user training materials.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 4+ years of hands-on development experience in ServiceNow.
• Strong knowledge of ServiceNow modules such as ITSM, CMDB, Incident, Problem, Change, Service Catalog, etc.
• Experience with JavaScript, Glide APIs, HTML, and CSS.
• Familiarity with Agile and ITIL practices.
• Experience in ServiceNow integrations using REST/SOAP.
• ServiceNow Certified System Administrator (CSA) is required; Developer or Implementation Specialist certifications are a plus.

• Design, configure, and customize ServiceNow applications and services.
• Develop and maintain custom workflows, business rules, UI policies, and client/server scripts.
• Integrate ServiceNow with external systems using REST/SOAP APIs.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Troubleshoot and resolve technical issues and defects in a timely manner.
• Ensure adherence to platform governance and change management best practices.
• Support ServiceNow platform upgrades and patching.
• Develop technical documentation and user training materials