Service Now Solution Architect at TAWANTECH

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

17 Dec, 25

Salary

0.0

Posted On

18 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Solution Architecture, ServiceNow, Agile Methodologies, Cloud Platforms, Microservices Architecture, RESTful APIs, Integration Techniques, Problem-Solving, Communication Skills, Enterprise Applications, ITIL Best Practices, Data Flows, System Interfaces, Architectural Governance, Security Protocols, Performance Benchmarks

Industry

Software Development

Description

As a Solution Architect at TAWANTECH, you will play a vital role in defining and implementing high-quality technology solutions that align with our business objectives. You will work closely with stakeholders to understand their needs and translate them into effective architectural blueprints. This position requires a blend of technical expertise, architectural knowledge, and strong communication skills to ensure successful project outcomes. Key Responsibilities: Collaborate with business analysts and stakeholders to gather requirements and understand the functional needs of the solutions. Develop and document architectural designs, including data flows, system interfaces, and module interactions. Evaluate and select appropriate technology stacks and tools, ensuring they align with industry trends and best practices. Provide guidance and support to development teams during implementation and integration phases. Ensure architectural compliance with established standards, security protocols, and performance benchmarks. Lead solution design reviews and contribute to architectural governance discussions. Stay current with emerging technologies and assess their potential impact on the organization's architecture. Assess the current state of the ServiceNow platform, including ITSM, SPM(Activated for IT Only), CSM(Not yet activated), ITAM(Not yet activated), ITOM, AIOps(Not yet activated), and related processes. Identify gaps, risks, and inefficiencies in the existing configuration, data model, and architecture. Provide actionable recommendations to enhance processes and align with ServiceNow and ITIL best practices. Develop upgrade plan for the ServiceNow platform. Define a roadmap for future improvements, ensuring scalability, maintainability, and alignment with organizational goals. Bachelor’s degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in solution architecture or a similar role. Strong knowledge of software development life cycle (SDLC) and Agile methodologies. Experience with cloud platforms (AWS, Azure, GCP) and microservices architecture. Proficiency in designing and implementing RESTful APIs and integration techniques. Excellent problem-solving skills, with the ability to analyze complex technical issues. Strong communication skills, capable of conveying technical concepts to non-technical stakeholders. Experience with enterprise-level applications and architectures. Relevant certifications (e.g., TOGAF, AWS Certified Solutions Architect) are a plus. should be experience in service now

Responsibilities

The Solution Architect will collaborate with stakeholders to gather requirements and develop architectural designs. They will also evaluate technology stacks and provide guidance during implementation phases.