JOB SUMMARY

We are a fast-paced, customer-focused company providing 24/7 plumbing, heating, and cooling services. The Administrative Coordinator is a critical member of our office team, responsible for ensuring seamless communication, scheduling, and operational support. This role requires strong organizational skills, attention to detail, and the ability to adapt quickly to changing priorities—especially in a dynamic environment that handles urgent and emergency service calls.

QUALIFICATIONS & SKILLS

· Previous experience in an administrative, dispatcher, or service coordinator role’ preferably in plumbing, HVAC, or other field service industries
· Strong multitasking and problem-solving skills in a fast-paced environment
· Excellent communication and customer service skills
· Proficiency in Microsoft Office and dispatching or CRM software (Jobber is a strong asset)
· Ability to prioritize tasks and respond effectively to emergencies and scheduling disruptions
· Highly organized, detail-oriented, and dependable