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Service Officer-BRANCH BANKING-Service at Kotak Mahindra Bank
, , -
Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cash Management, Customer Service, Transaction Processing, Financial Terminology, Bilingual Proficiency, Computer Proficiency, Presentation Skills, Attention to Detail

Industry

Banking

Description
Service Officer Department Retail Liabilities - Branch Banking Location Hyderabad Reporting Relationships Service Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby Manager Grade Name Assistant Manager Age 22 Min – 27 Max Grade M1 Job Role: Cash Management – Cash/Non- cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth. Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. Job Requirements: Graduate or Post Graduate with an experience of 1-2 years and the experience should have been in the front-office of banks. Well groomed and presentable. Bilingual proficiency: English and local language Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash. Computer proficiency a must.
Responsibilities
The Service Officer is responsible for cash and non-cash transactional activities, ensuring speed and accuracy in processing. They also focus on redressing customer needs and providing a high-quality experience to encourage customer loyalty.