Service Operations and Warehouse Lead at Window World

, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Problem Solving, Time Management, Craftsmanship, Installation, Logistics Coordination, Warehouse Management

Industry

Construction

Description

Benefits: Company parties Employee discounts Opportunity for advancement Training & development We Offer Competitive, weekly pay with opportunities for bonuses and performance incentives. Unlimited earning potential based on your dedication and performance. Flexibility in scheduling with adaptable hours to suit your schedule. Well-organized warehouse for convenient access to products and materials. Reliable support from Window World to ensure smooth operations on-site and address homeowner inquiries. Paid on-the-job training to enhance your skills and advance your career. Clear pathways for career growth and advancement within the company. Full-time hours guaranteeing job security and consistent work throughout the year. Vibrant team culture with regular events fostering camaraderie and collaboration. Job Summary The Window & Door Service Technician | Operations & Warehouse Lead plays a critical, hands-on role in ensuring the successful execution of servicing residential window and door. This position blends skilled installation work with operational coordination and warehouse oversight to ensure every project is properly prepared, efficiently executed, and completed to Window World standards. This role is responsible for servicing and installing window and door products in the field, coordinating materials and logistics for scheduled installations, maintaining a clean and organized warehouse environment, and supporting smooth day-to-day operations. The ideal candidate takes pride in craftsmanship, thrives on organization, and proactively solves problems to keep projects on track and customers satisfied. Responsibilities Professionally remove and replace residential windows and doors in accordance with Window World installation standards and guidelines. Complete all finishing work, including trim, insulation, sealing, and caulking, to ensure a clean, high-quality final product. Troubleshoot and resolve jobsite issues efficiently to avoid delays, rescheduling, or extended service/ installation time. Maintain a professional, customer-focused presence on every jobsite, answering homeowner questions as needed. Collect completion certificates, customer surveys, and final payments if needed, upon project completion. Qualifications Must have the knowledge and ability necessary for servicing removing and installing windows and doors. Strong communication and customer service skills. Must have persistence and strong problem-solving and time management skills. Take pride in craftsmanship and finished work product. Company Overview Window World is the largest residential exterior remodeler in the United States. To keep up with growing customer demand, we are looking for highly motivated and experienced contractors—preferably a 2-man crew—to install pre-sold window and door projects. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Completing those jobs with superior installers is one of the keys to our history of success. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.

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Responsibilities

The Service Operations and Warehouse Lead is responsible for servicing and installing residential windows and doors, ensuring projects are prepared and executed to company standards. This role also involves maintaining an organized warehouse and supporting daily operations.