Service Operations Engineer, IRIS2 at SES
München, Bayern, Germany -
Full Time


Start Date

Immediate

Expiry Date

23 Aug, 25

Salary

0.0

Posted On

23 May, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Managed Services, Telecommunications, Working Experience, English, Information Technology, Large Projects, Color, Travel, Federal Law

Industry

Information Technology/IT

Description

(SENIOR) ENGINEER, SERVICE OPERATIONS IRIS2

IRIS2 is the new European Union secure satellite constellation. This project is the European Union’s answer to the pressing challenges of tomorrow to provide secure connectivity services and enhanced communication capacities to the EU and its Member States as well as to governmental users, private companies and European citizens while ensuring high-speed internet broadband to cope with connec-tivity dead zones.
SES – together with other consortium partners and core members - was selected by European Commission to build and to operate the IRIS2 multi-orbit satellite constellation.
The IRIS2 team enters the next project phase and there is a strong need for support for all the activi-ties around service provisioning and products that the system can offer in the future.

QUALIFICATIONS, BACKGROUND AND EXPERIENCE

  • Master’s degree or equivalent experience in Information Technology, telecommunications and managed services
  • Minimum of 10 years of relevant working experience, ideally working on large projects with EU or ESA level requirements
  • Experience with industry monitoring and operational tools which includes strong understanding of technical troubleshooting skills and concepts
  • A deep understanding on satellite technologies and applications
  • Experience working in and managing project organizations is considered an asset
  • Proven record in planning and building Operations teams and/or customer service activities
  • Fluency in English (any other language being an asset)

OTHER KEY REQUIREMENTS

  • The candidate must be eligible for a “SECRET” security clearance, in accordance with the “loi modi-fiée du 15 juin 2004 relative à la classification des pièces et aux habilitations de sécurité”, as well as EU/ESA/NATO equivalents
  • Willing to work at least 60% onsite from office
  • Travel as required for project realization purposes
    SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
    For more information on SES, click here
Responsibilities

ROLE DESCRIPTION

You will be part of an agile project organization where a flexible way of working and an adaptive mindset is required.
The Service Operations Engineer IRIS2 (Engineering & Process Definition) is primarily focused on designing, defining, and documenting the operational procedures and engineering frameworks that will guide the deployment, monitoring, and management of next-generation satellite-based services in the IRIS2 constellation. This role will create the blueprint—from terminal commissioning processes to OSS/BSS integration—ensuring that future Operations teams have robust, well-structured guidelines and standards to follow for reliable service delivery.
Strong synchronization with SES-internal departments, collaboration with consortium partners, and frequent exchanges with the institutional customer are of essence in the role. Agility in the production of internal and deliverable documentation is fundamental to achieve.

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