Service Operations Engineer at PLAUD PTE LTD
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

8000.0

Posted On

08 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Teams, Business Acumen, Information Security, Sql, Communication Skills, Operations, Relational Databases, English, Automation, Data Structures

Industry

Information Technology/IT

Description

ABOUT PLAUD AI

PLAUD AI is a pioneering AI-native hardware and software company that turns meetings and conversations into actionable insights with AI devices like PLAUD NOTE and PLAUD NotePin. By recording, transcribing, and summarizing real-life conversations, our solutions boost productivity and save time. Designed for precision and flexibility, whether in meetings or on the go, our products empower you to focus on creative, high-value work while AI handles the details.
We are a growing global team of hardware and software experts seeking advanced AI innovations that integrate with real-life user scenarios. Our newly established headquarters in San Francisco will collaborate with our teams in Shenzhen, Beijing, and Tokyo to extend AI benefits to users globally.
Visit https://www.plaud.ai to learn more.

REQUIREMENTS

  • Hands-on experience with mainstream low-code platforms and the ability to build systems and functional prototypes quickly
  • Solid understanding of data structures and relational databases, with basic proficiency in writing SQL
  • Familiar with SaaS tools integration and automation using APIs and webhooks
  • Fluent in both Chinese and English, with strong written and verbal communication skills in both languages
  • Strong business acumen, self-driven working style, and ability to collaborate across teams
  • Experience building systems for operations or customer support teams is a plus
  • Awareness of information security and compliance best practices is preferred
Responsibilities
  • Build internal management tools using low-code platforms (e.g. Retool, AppSheet, Power Apps, etc.)
  • Support internal teams such as product, operations, and customer support by designing and implementing internal tools like ticketing systems, data dashboards, and workflow automation tools
  • Design and maintain data structures and permission models to ensure system stability, security, and complianceCollaborate with product and business stakeholders to analyze workflows and help digitize and standardize key business processes
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