Service Operations Manager at Globe Life AO - Anthony Michael

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

120000.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Communication, Client-First Mindset, Organization, Self-Motivation, Digital Tools Proficiency, Zoom Proficiency, Consultation Scheduling, Client Record Maintenance, Follow-up Communications, Mentorship, Training Participation, Team Collaboration

Industry

Insurance

Description

AO Globe Life is hiring professionals to help families across the United States access important supplemental benefit programs—all from the comfort of home. This mission-driven, remote-first opportunity offers meaningful work, professional development, and long-term career growth. Whether you are beginning your career or exploring a new direction, this role provides the chance to make a real impact while building valuable experience in a supportive environment. You will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options. Key Responsibilities Connect with individuals who have expressed interest in learning about benefit programs Schedule and conduct virtual consultations with clients via Zoom Explain available benefit options and assist clients through the enrollment process Maintain accurate client records and follow-up communications Deliver excellent client service and build lasting relationships Participate in mentorship, training sessions, and team collaboration What We Offer 100% remote role — work from anywhere in the United States Flexible scheduling Warm leads provided — no cold calling or prospecting Weekly pay via direct deposit Paid training and licensing support Ongoing professional development opportunities Leadership and advancement opportunities for high-performing team members Supportive, collaborative team environment Who Thrives in This Role Strong communicators with a client-first mindset Organized and self-motivated professionals Individuals comfortable using Zoom and digital tools Experience in customer service, sales, or consulting is helpful but not required Growth-minded individuals who value mentorship and development Requirements Must be legally authorized to work in the United States Windows-based laptop or desktop computer with a functioning webcam Reliable internet connection About AO Globe Life For more than 70 years, AO Globe Life has served working families across the United States by providing supplemental benefits that help protect their financial futures. We proudly support union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth. Ready to Apply? If you’re ready to build a career that blends purpose, flexibility, and opportunity, apply today to learn more about joining our remote team.

Responsibilities

The role involves connecting with individuals interested in benefit programs, scheduling and conducting virtual consultations via Zoom, and guiding clients through the enrollment process. Key duties also include maintaining accurate client records and delivering excellent client service to build lasting relationships.