Established more than 150 years ago in Germany, TÜV SÜD is a leading global provider of technical services with more than 25.000 highly skilled employees across 1,000 offices worldwide. For over 30 years, throughout 33 locations, it is TÜV SÜD America’s priority to create a safer future. To protect people, property and the environment from technology-related risks; we drive consumer protection, digital transformation, sustainable development, and urbanization.

QUALIFICATIONS

• Education and Experience:
• Bachelor s degree in Business, Finance or another related field
• 5+ years of Project Accounting and/or Project Portfolio Management experience,
• Key Financial and/or Project Management Certifications.
• Knowledge, Skills, and Abilities:
• Data analysis and visualization
• Financial reporting and budgeting
• Process optimization
• Strong communication and digital literacy
• Proficiency in project management tools
• Fundamental Competencies form the foundation for individual and organizational success in TÜV SÜD and apply to all employees and showcase behaviors aligned to TÜV SÜD values and culture cornerstones and will be evaluated in performance assessments.:
• Communication
• Collaboration
• Customer Orientation
• Self Management

• Position Summary:
• The Service Operations Manager ensures financial and operational excellence across SIG s service projects. This role manages project financials, backlog, vendor relations, and supports seamless client experiences. It partners with internal teams to standardize processes, improve performance, and drive continuous improvement.
• Responsibilities:
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• Project Financial Management

• Lead project intake, billing setup, and client onboarding.
• Manage complex financial requirements and ensure compliance.
• Serve as billing liaison and oversee project closures.
• Develop and improve SOPs for financial processes.
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• Vendor Management

• Maintain vendor database and oversee onboarding.
• Verify invoices and resolve discrepancies.
• Collaborate with internal teams to optimize vendor processes.
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• Backlog Management

• Ensure data accuracy in project tracking.
• Forecast pipeline and lead monthly billing coordination.
• Maintain documentation for backlog processes.
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• Quality & Reporting

• Conduct QA/QC on invoices and expenses.
• Monitor performance and profitability.
• Provide analytical support and insights.
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• Teamwork & Development

• Train and coach project teams.
• Build stakeholder relationships.
• Drive operational improvements and maintain process ownership.
• Engage in continuous learning and goal setting.
• The anticipated annual base pay range for this full-time position is $75,000-$85,000. Actual base pay will be determined based on various factors, including years of relevant experience, training, qualifications, and internal equity. The compensation package may also include an annual bonus target, subject to eligibility and other requirements. Additionally, we offer a comprehensive benefits package to employees, including a 401(k) plan with employer match, 12 weeks of paid parental leave, health plans (medical, dental, and vision), life insurance and disability, and generous paid time off.