Service Order Dispatcher at Oak Grove Technologies LLC

Artesia, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching Procedures, Recordkeeping, Weapons Handling, Ammunition Handling, Safety Procedures, Organizational Skills, Communication Skills, Prioritization, Scheduling, Accountability, Documentation, Coordination, Efficiency Improvement

Industry

Professional Services

Description

Description Oak Grove Technologies, LLC, a dynamic and fast-growing federal contractor, is seeking a highly skilled and motivated Service Order Dispatcher to support operations at the Federal Law Enforcement Training Center (FLETC) in Artesia, New Mexico. Oak Grove Technologies is a Service-Disabled Veteran-Owned Business based in Raleigh, NC, with a Test and Training Center located near Fort Bragg and Camp Mackall. With over 20 years of expertise in training, consulting, technology, and operational support, the company provides services to the military, government, and law enforcement. Committed to excellence, innovation, and national security, Oak Grove Technologies fulfills federal defense contracts and actively supports veterans through sponsorships and events. Driven by its mission-focused approach, the company seeks top talent to develop impactful solutions. Oak Grove Technologies offers a competitive compensation and benefits package. Requirements The Service Order Dispatcher is responsible for receiving, recording, and distributing work and service orders related to the issue, delivery, and return of weapons, ammunition, and associated equipment between the armory and designated shooting ranges or venues. The Dispatcher coordinates directly with Armorers to ensure accurate documentation, timely scheduling, and compliance with all safety and accountability procedures. Responsibilities: Receive, log, and process service orders for weapons, ammunition, and equipment issued from the armory to shooting ranges/venues. Record request details, including name, location, type and quantity of weapons/ammunition, and services required. Prepare and issue work orders to Armorers, ensuring accuracy of instructions and alignment with training or operational requirements. Dispatch and relay instructions, updates, or changes to Armorers. Verify accountability of weapons and ammunition against service orders during issue, transport, and return. Maintain accurate logs, files, and reports of all service orders, dispatches, and completed transactions. Coordinate with Armorers, Ammo Techs, and range helpers to ensure smooth operations and accurate documentation. Assist in identifying inefficiencies in dispatch and service order processes and recommend improvements. Qualifications: Knowledge of dispatching procedures, work order systems, and recordkeeping. Familiarity with weapons and ammunition handling, safety, and accountability procedures (preferred). Strong organizational skills with a focus on accuracy and compliance. Effective communication skills for coordinating with Armorers, range staff, and supervisors. Ability to manage shifting priorities and adjust schedules to meet operational needs. Experience using communication equipment (radios, mobile phones, dispatch systems) to relay orders and updates. Compensation and Benefits: Competitive Pay, PTO, Health Benefits. If you're ready to apply your expertise in a high-impact role, we encourage you to join our mission in supporting law enforcement training and operational readiness. Oak Grove Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Oak Grove Technologies, LLC participates in E-Verify to determine an individual's identity and employment eligibility to work in the United States. E-Verify is a service of DHS and SSA.

Responsibilities

The Service Order Dispatcher is responsible for receiving, recording, and distributing work and service orders related to weapons, ammunition, and equipment. This role involves coordinating with Armorers to ensure accurate documentation and compliance with safety procedures.