Service Order Management Specialist at Smiths Group

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order management, Quote to cash, Sales, SAP, MS Office, Excel, PowerPoint, Word, Letter of credit, Supply chain, Shipping documentation, Customs invoices, Packing lists, Inspection certificates, Data reporting, Communication

Industry

Security and Investigations

Description

Company Description Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security. Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security. This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day. Job Description **Responsibilities** Process Aftermarket sales orders (including eCommerce) through the complete order-to-invoice cycle in accordance with company guidelines and policies Manage order input, delivery notes, factory liaison, invoicing, and advance order confirmations to ensure timely on-time delivery Liaise with internal and external stakeholders to resolve order processing issues and maintain efficient backlog management with no past due orders Prepare and validate documentation for letters of credit and ensure all necessary shipping documentation (customs invoices, packing lists, inspection certificates) complies with foreign trade regulations Maintain system and operational transactions in compliance with legal, regulatory, taxation, and corporate requirements Organise and update order information on SharePoint/MS Teams, and manage internal reporting and data dashboards Attend weekly and monthly meetings and participate in cross-functional initiatives as required Undertake ad-hoc tasks as assigned by management Qualifications 2 - 4 years of experience Minimum a bachelor's degree (B.A, B.com, B.B.A, B.C.A, BSC or similar) Knowledge & Experience in Order Management, Quote to cash and Sales be an added advantage Excellent written and verbal communications skills Good Understanding of MS Office tools (Excel, PowerPoint, Word) Experience in SAP will be an added advantage Customer Focused Ability to prepare reports and graphs as and when needed Ability to work in a team Good eye for attention to detail Ability to build effective relationships both internal and externally Knowledge of Letter of Credit Knowledge of Supply Chain related to documentation for shipping such as: custom invoice, packing list, inspection certificates and others for import and export. Additional Information We offer… Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc) Grade: 07 Employee Group: Permanent Global Region: Asia Pacific

Responsibilities

The Service Order Management Specialist will process aftermarket sales orders through the complete order-to-invoice cycle while ensuring timely delivery. They will also liaise with stakeholders to resolve processing issues and maintain compliance with trade regulations and internal documentation standards.