Service Owner, CoPilot Studio Governance at Nokia

, , India -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Copilot Studio Governance, Microsoft 365 Copilot, Agentic AI, Governance Models, Control Frameworks, Lifecycle Management, Power Platform, Dataverse, PowerShell, C#, Agent Lifecycle Governance, Microsoft Purview, Identity and Access Management, Prompt Governance, Conversation Design, DLP Policies

Industry

Telecommunications

Description

We are looking for a Service Owner for Copilot Studio Governance, passionate about technology and AI, to play a key role in our Microsoft 365 Copilot & Copilot Studio services being part of Center of Excellence team. This is a strategic opportunity to shape how AI and Agentic AI solutions are designed, governed, and scaled across a Nokia organization transforming the way we work—leveraging Microsoft 365 Copilot, and Microsoft 365 Agents to drive automation, intelligence, and next-generation digital experiences across our global teams. As we accelerate our AI journey, Microsoft 365 Copilot & Agents is becoming a core productivity service, transforming how employees collaborate, make decisions, and automate work. In this role, you will be at the center of that transformation— defining and enforcing the governance, control frameworks, and guardrails that enable Copilot and agents to scale responsibly across a complex, highly regulated enterprise. You will ensure that innovation with AI happens securely, compliantly, and consistently, while still empowering business teams to build and use Copilot agents effectively. You will work closely with a broad ecosystem of stakeholders, including: M365 Service Owners and Platform Architects, Business Product Owners and Power Users, Solution Designers and Developers, Security, Privacy, Legal, and Compliance teams, Communications, Change Management, and Adoption teams, Procurement and Vendor Management teams, Microsoft team, but not limited to. This role combines deep technical expertise, architectural leadership, and strong stakeholder engagement, with a clear mission: enable safe, impactful, and scalable AI experiences across the enterprise. Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. Learn more about life at Nokia [https://www.nokia.com/careers/life-at-nokia/]. Our recruitment process We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity. The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia [https://www.nokia.com/careers/#recruitment-process]. Some of our benefits: * Flexible and hybrid working schemes * A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility) * Life insurance to all employees to provide peace of mind and financial security * Well-being programs to support your mental and physical health * Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs) * Employee Growth Solutions to support your personalized career & skills development * Diverse pool of Coaches & Mentors to whom you have easy access * A learning environment which promotes personal growth and professional development - for your role and beyond Learn about additional benefits in specific countries [https://www.nokia.com/about-us/careers/our-locations/].

Responsibilities

This role is responsible for defining and enforcing the governance, control frameworks, and guardrails necessary to scale Microsoft 365 Copilot and Agentic AI solutions securely and compliantly across a large enterprise. The Service Owner will ensure innovation happens safely while empowering business teams to effectively build and utilize Copilot agents.