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Service & Parts Advisor at Kicking Horse Ford
Golden, BC, Canada -
Full Time

Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

40000.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

How To Apply:

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Responsibilities
  • Work with customers in selecting and locating required parts in a friendly, professional and efficient manner
  • Order parts and provide information including their function, prices, application, and warranty
  • Listen to the customer’s description of vehicle symptoms to gather information on the nature of their vehicle’s mechanical problem/maintenance.
  • Complete walk around inspection and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriate
  • Assist in writing and closing work orders, and taking customer payments
  • Conduct regular follow-up calls with customers to keep them abreast of their part order or service repair
  • Develop and maintain positive relationships with customers to ensure our employees make customer satisfaction a priority to create customer loyalty and generate referrals
  • Assist the Parts and Service Department with other duties as required